Best Auto Repair, Austin

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CUSTOMER SURVEY

Working Hours
  • Mon 7:00AM - 5:30PM
    Tue 7:00AM - 5:30PM
  • Wed 7:00AM - 5:30PM
    Thu 7:00AM - 5:30PM
  • Fri 7:00AM - 5:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at SOUTHWEST AUTOMOTIVE is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At SOUTHWEST AUTOMOTIVE we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us

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    Very very fast and great prices.

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    Rick And his staff are quite simply the best in Austin. Friendly, fast and very reasonable. I will not take my car anywhere else.

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    Whenever I need something done on one of my cars, this is where I go! I find them to be HONEST and PROFESSIONAL. Rick and Aaron are the best.

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    Wow, what a great place. Super nice and helpful guys. They're funny and easy to talk to, and explain things to you really well without talking down to you AT ALL. The shop is tidy and clean. I came in with what I thought was a simple fix, but it turned out to be catastrophic engine failure. :( SW Automotive could have made up anything in an attempt to get more work out of me, but instead, they gave me a bunch of tips about car shopping and how to get into a more reliable car. They even took a quick look at a used car I was test-driving and offered advice on that. Many thumbs up for this place.

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    The owner, Rick and his staff are men of integrity, ethics, honest and solid value standards. You will not go wrong with them. I most definitely recommend this automotive repair business! It is top-of-the-mark! I find it outstanding these men actually listen to a woman talk of what seems to be wrong and they take the time to check out every detail.

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    Have a 2009 Hyundai and engine light came on. Ran my own test and 5 different codes came up, all of which I did not have the ability to repair. Took it to SW Automotive and was prepared for the worst but also heard great things about SWA so prayed for the best. Turns out carbon build up in the fuel lines caused the error codes, $89 and I was out of there!! I am always pessimistic about repair shops as they think they can easily trick me into thinking repairs are needed when they are not. Well SW Automotive now allows me to be optimistic about my future auto repairs.

Call us for service: 512-892-2447

ASE (Automotive Service Excellence)
BBB (Better Business Bureau)